Data management services in Saudi Arabia: accurate, governed and PDPL-ready
GoAgile helps Saudi and GCC organisations structure, clean, govern and protect the data that runs the business: classification, quality, master data, migration, warehousing and retention, aligned with PDPL, NDMO and NCA requirements.
A data inventory and classification you can show a regulator
Cleaner master data across ERP, CRM and finance systems
Retention and archiving rules that are enforced, not just written
Data management is how an organisation collects, stores, cleans, classifies, protects, shares and eventually deletes its data, so that people can trust what they see and the business stays inside the law. It covers the rules (governance), the quality of the data, the systems that hold it and the controls that keep it secure.
In Saudi Arabia it also has a legal dimension. The Personal Data Protection Law (PDPL), supervised by SDAIA, sets duties for how personal data is collected, used, stored, transferred and deleted. The National Data Management Office (NDMO) publishes data management standards for government and regulated entities, and the NCA's controls set requirements for protecting data. Good data management is how you evidence compliance with all three.
We work on the practical layer: finding where data lives, fixing what is wrong with it, putting owners and rules around it, moving it safely between systems, and keeping it for exactly as long as it should be kept. That work sits underneath ERP, analytics, AI and cyber security projects and often decides whether they succeed.
Key facts
Governance
Owners, policies, roles and a searchable data catalogue
Quality
Profiling, cleansing, de-duplication and validation rules
Master data
One customer, supplier and item record across systems
Migration
Mapping, ETL, validation and reconciliation
Retention and privacy
Classification, retention schedules, deletion and PDPL requests
What we do
From knowing what you hold to proving you control it
Seven workstreams you can take one at a time or as a programme.
Know what you hold and where it lives
You cannot protect, govern or delete data you cannot find. We map it across ERP, databases, file shares, email and cloud, and classify it by sensitivity.
Data inventory across ERP, databases, file shares, email and cloud
Classification into public, internal, confidential and restricted tiers
Personal-data mapping for PDPL: what, why, where and who can access it
Data flow maps including transfers outside the Kingdom
Risk-rated findings and a remediation plan
A data catalogue so people can find trusted data
What you get: A living inventory and a classification scheme that people actually use.
Rules and owners that outlast the project
Governance gives every important dataset an owner, a definition and a rule. It is short, practical and written in plain language, so it is followed.
Operating model: owners, stewards and a data council
Policies for quality, access, retention and sharing
Roles and decision rights in plain wording
Alignment with NDMO standards and PDPL duties
Metrics: quality scores, open issues and ageing
Training for data owners and stewards
What you get: Clear accountability for data, so problems are fixed by someone.
One version of the truth
Duplicates, gaps and inconsistent values cost money in every report and every invoice. We profile the problem, fix it at source and stop it coming back.
Profiling to find duplicates, gaps and inconsistent values
Cleansing and standardisation, including Arabic and English names
Master data for customers, suppliers, items and chart of accounts
Validation at the point of entry in ERP and CRM
Matching and merging with an audit trail
Saudi-specific fields: national ID and Iqama numbers, commercial registration, 15-digit VAT numbers, Hijri and Gregorian dates
What you get: Reports and invoices built on data people trust.
Move data without losing trust in it
Migration projects fail on data, not on software. We map every field, run trial migrations with reconciliation, and cut over with a rollback plan.
Source-to-target mapping and transformation rules
ETL and API-based integration
Trial migrations with reconciliation reports
Cut-over planning and rollback
Archiving of legacy systems for audit access
Experience migrating Dynamics 365, Oracle, SAP and Odoo data
What you get: A migration the finance team signs off on.
A warehouse or lakehouse only helps if the data going in is clean and defined. We design the model, the pipelines and the checks, so dashboards and AI projects start from facts.
Data warehouse and lakehouse design
Dimensional models for finance, sales and operations
A semantic layer for Power BI
Pipelines with data-quality checks and lineage
Cloud or on-premises, with residency choices documented
Analytics-ready data products
What you get: Dashboards and AI models that rest on governed data.
Keeping everything forever is a privacy risk and a cost. We set retention schedules by data type and regulation, archive old records and make deletion verifiable.
Retention schedules by data type and regulation
Archiving of old transactions out of production systems
Secure deletion with certificates
Handling of data subject requests under PDPL
Consent and purpose records
Backup retention aligned with deletion duties
What you get: Less data to protect and evidence that you delete on time.
Behind every application is a database that needs tuning, patching, backup and access control. We administer it as a managed service or support your team.
SQL Server, Oracle, PostgreSQL and MySQL administration
Performance tuning and capacity planning
Patching and version upgrades
High availability and backup design
Access control and audit logging
Licence reviews to reduce database cost
What you get: Stable, secure databases and a team that knows them.
How we work
From first inventory to data you can rely on
We start by finding out what is true, then fix the biggest problems first, and put the controls in place so they stay fixed.
Interviews and scans to find systems, data sets, owners and flows, including the spreadsheets nobody mentioned.
02
Assess
Quality, risk and compliance gaps measured against PDPL, NDMO and your own policies, ranked by business impact.
03
Design
Governance model, classification scheme, target architecture and rules, agreed with the data owners.
04
Fix
Cleansing, de-duplication, migration, archiving and deletion, with reconciliation at each step.
05
Embed
Controls built into systems and processes, owners trained and dashboards switched on.
06
Sustain
Monitoring, quarterly reviews and a request process for data subjects and data owners.
Reference
How we classify data and what PDPL asks of you
Two tables we use in almost every first workshop: a working classification scheme, and the duties that matter most under the PDPL.
Example data classification scheme
Level
What it covers
Typical controls
Public
Marketing material and published reports
Integrity checks only
Internal
Policies, internal memos and non-sensitive operational data
Staff-only access
Confidential
Customer, financial and HR data, including personal data
Role-based access, encryption, logging
Restricted
Strategic, legal and highly sensitive personal data
Need-to-know access, multi-factor authentication, data loss prevention, in-Kingdom storage
NDMO and the CST define their own classification levels for government data and cloud services. We map your scheme to them when your sector requires it.
PDPL duties and how we help
Duty
What it means
What we deliver
Know your data
You must know what personal data you hold and why
Personal-data inventory and flow map
Lawful basis and consent
Collect for a clear purpose, with consent where required
Purpose and consent records
Individual rights
People may ask to access, correct or delete their data
Request process and system support
Retention limits
Keep data only as long as needed
Retention schedules and verified deletion
Security
Protect data against loss, leaks and misuse
Classification, access control, encryption and logging
Cross-border transfers
Transfers outside the Kingdom must meet conditions
Transfer register and residency design
Breach notification
Leaks must be reported to the authority and affected people
Incident procedure and contact tree
This table summarises our delivery approach and is not legal advice. Interpretation of the PDPL remains with your legal counsel.
Built for Saudi Arabia and the GCC
Data management that fits the Saudi rulebook
The Kingdom has one of the region's most active data regulatory environments. We translate it into tasks, owners and evidence.
PDPL and SDAIA
We map your personal-data processing, lawful bases, rights processes and security measures to the duties in the PDPL and its implementing regulations.
NDMO standards
Governance, catalogue, quality, classification and sharing practices aligned to the NDMO data management standards for government and regulated bodies.
Data residency
We help you decide which data can sit in the cloud, which must stay in the Kingdom and how transfers are justified and recorded.
NCA data protection
Classification, access control, encryption and logging mapped to the NCA controls for protecting data and information.
Arabic and bilingual data
Matching of Arabic and English names, Hijri and Gregorian dates, national ID and Iqama formats, and VAT and commercial registration numbers.
Local team
Riyadh-based consultants and engineers who work in Arabic and English with data owners and regulators' expectations in mind.
Where we deliver
Riyadh · Jeddah · Dammam & Al Khobar · Madinah · the Eastern Province · Dubai & the UAE · Qatar · Kuwait · Bahrain · Oman
Clients
Organisations that trust GoAgile with their infrastructure
A selection of the institutions and businesses we deliver for across Saudi Arabia.
Oracle E-Business Suite 12 managed, then moved to Oracle Fusion
Pannesma relied on Oracle E-Business Suite 12 to run its business. GoAgile took responsibility for the platform, then moved the organization to Oracle Fusion.
Migrated and managed the clustered Oracle environment
Provided AMC (annual maintenance contract) services for Oracle E-Business Suite 12
Migrated the organization from Oracle E-Business Suite 12 to Oracle Fusion
Certified management systems
ISO 9001 Quality management
ISO 14001 Environmental management
ISO 45001 Occupational health and safety
ISO 27001 Information security management
Dun & Bradstreet D-U-N-S Registered
Why GoAgile
Why organisations choose GoAgile for data
Data programmes fail when they are all policy or all technology. We do both, and we do them in the systems you already run.
From policy to the database
We write the rules and also configure the systems, so governance is enforced where the data lives.
Practical, not theoretical
Short, plain-language policies and a delivery plan that fits your team's capacity.
ERP and migration depth
Experience with Dynamics 365, Oracle, SAP and Odoo data means fewer surprises in migrations.
Privacy and security together
Classification, retention and access control are designed with our security practices, not separately from them.
Evidence you can show
Inventories, registers and reports you can put in front of an auditor or regulator.
Local and bilingual
A Riyadh-based team that understands Saudi data formats, regulation and working practice.
More from IT Infrastructure
Explore our other IT infrastructure services
Each service stands on its own and works better with the others. This is the rest of what our infrastructure team delivers across Saudi Arabia and the GCC.
Data management is the set of practices for collecting, storing, cleaning, classifying, protecting, sharing and eventually deleting data. It combines governance (who owns and decides), quality (accuracy and consistency), architecture (where data lives) and security and privacy controls.
What is the difference between data management and data governance?
Data governance is the part that sets ownership, policies and decision rights. Data management is the wider discipline that also includes the technical work: quality, integration, storage, security, retention and architecture. Governance tells you what should happen, management makes it happen.
What is the PDPL and does it apply to my company?
The Personal Data Protection Law (PDPL) is Saudi Arabia's data protection law, supervised by SDAIA. It applies to organisations that process personal data of individuals in the Kingdom, including some organisations based abroad. It covers lawful processing, individual rights, security, retention, cross-border transfers and breach notification. Your legal counsel should confirm how it applies to you.
What is data classification and why do Saudi organisations need it?
Data classification labels data by sensitivity, for example public, internal, confidential and restricted, so each level gets the right controls. In Saudi Arabia it supports PDPL, NDMO and NCA requirements and decides what can be stored in the cloud or outside the Kingdom.
What is master data management?
Master data management creates and maintains one trusted record for the core entities of the business, such as customers, suppliers, products and the chart of accounts, and keeps it consistent across ERP, CRM and other systems.
How do you clean duplicate customer and supplier records?
We profile the data to find likely duplicates, including Arabic and English spelling variants, then match and merge them using agreed rules with an audit trail. We then add validation at the point of entry so duplicates do not return.
How long should we keep data?
It depends on the data type and the regulations that apply. Financial, tax, employment and sector records each have minimum periods, while personal data should not be kept longer than needed for its purpose. We build a retention schedule with your legal and finance teams and enforce it in systems.
Can data be stored outside Saudi Arabia?
It depends on the type of data, the sector and the conditions in the PDPL and sector rules for transfers abroad, and for cloud services the CST framework. We map your data, classify it and recommend where each category may sit, and we record the justification.
Do you handle data migration for ERP projects?
Yes. We map, transform, load and reconcile data for migrations to Dynamics 365, Oracle, SAP, Odoo and other platforms, with trial runs and finance sign-off before cut-over.
Do you provide database administration?
Yes. We administer SQL Server, Oracle, PostgreSQL and MySQL environments as a managed service or alongside your team, covering performance, patching, backup, security and licensing.
Talk to a data management specialist
Tell us about your systems and what keeps you up at night about your data. We will respond with a discovery plan.
Why GoAgile for data management?
Governance, quality, migration and privacy delivered by a team that also runs the systems the data lives in.