Cloud, Identity & NetworkIAM and PAM
Stolen credentials are the most common way in. We design and run identity controls, from single sign-on and MFA to privileged access and access reviews, so access is granted, used and removed under control.
01Overview
Identity and access management (IAM) is the set of policies and technologies that make sure the right people and systems have the right access to the right resources at the right time. It covers how identities are created, authenticated, authorised, reviewed and removed, and it is the first line of defence in a zero trust model.
Privileged access management (PAM) is the part that protects administrator and service accounts, which give attackers the most power if stolen. Identity governance adds the processes: who approves access, who reviews it and what happens when people change roles or leave.
We treat identity as a programme rather than a product: assess, design, deploy and operate.
02What we do
Start where risk is highest, usually MFA and privileged accounts.
Single sign-on and multi-factor authentication across cloud, on-premises and remote access.
What you receive
Fewer passwords, stronger sign-in.
Vault administrator and service accounts, record sessions and grant access just in time.
What you receive
Administrator activity that is controlled and traceable.
Automated joiner, mover and leaver processes and regular access reviews.
What you receive
No lingering access.
Fix the weaknesses attackers use to move from one account to domain control.
What you receive
A directory that resists takeover.
Secure registration, login and consent for customer-facing applications, including national identity integration.
What you receive
A login customers trust.
Monitor sign-ins and privilege changes for misuse and feed the SOC.
What you receive
Identity attacks seen early.
03How we work
Quick wins first, then the foundations.
Inventory identities, privileged accounts, applications and current controls.
MFA for administrators and remote access, and clean-up of dormant accounts.
Target identity architecture, roles and policies.
SSO, PAM and governance rolled out application by application.
Reviews, monitoring and continuous improvement.
04Reference
Four acronyms, four jobs.
| What it does | Protects | Typical tools | |
|---|---|---|---|
| IAM | Authenticates and authorises workforce access | All applications | Entra ID, Okta, Keycloak |
| PAM | Controls and records privileged access | Admin and service accounts | Vault and session tools |
| IGA | Manages lifecycle, approvals and reviews | Access rights over time | Governance platforms |
| CIAM | Manages customer and citizen identities | Customer-facing apps | Customer identity platforms |
05Technology
We choose by fit and licence you already hold.
Logos are trademarks of their respective owners and are shown to indicate platforms we work with.
06Saudi Arabia and the GCC
Access control is among the most audited areas.
The ECC defines identity and access management controls, including MFA for remote and privileged access and periodic review.
Financial entities need strong authentication, privileged access control and periodic access reviews.
Public-facing services often integrate with national identity. We design the integration securely.
07Why GoAgile
We build and operate the systems identity protects.
We start with the accounts that matter most.
We understand AD, networks and applications.
Joiner-mover-leaver and reviews that run.
Identity attacks are monitored.
Reports mapped to NCA and SAMA.
Documentation and training in both.
Credentials
08Clients
Organisations in regulated sectors choose GoAgile because security is delivered by the team that also builds and runs their infrastructure.
Tier-1 Saudi bank
Banking
National energy operator
Oil, gas and power
Government authority
Public sector
Regional telecom operator
Telecommunications
Healthcare group
Hospitals and clinics
Retail and e-commerce group
Retail
Ports and logistics operator
Logistics
Insurance company
Insurance
Fintech and payments provider
Financial technology
Industrial manufacturer
Manufacturing
Shared administrator accounts and weak remote access were audit findings.
Result: Audit findings closed and administrator activity became traceable.
The bank needed evidence that its people, processes and detection would hold up against a realistic attacker, in line with SAMA expectations.
Result: Detection gaps were fixed, playbooks were updated and the board received a plain-language report.
Plant networks had grown without a clear map, and remote access for vendors was a concern.
Result: A mapped, segmented network with a prioritised remediation plan the plant team could schedule.
Client names are withheld for confidentiality.
09Related services
Each service stands alone and works better with the others.
Tell us your directory, applications and regulations. We will propose a phased identity programme.
Plan an identity programme10Questions answered
Tell us about your environment and what you need. We will respond with a scoped proposal, not a brochure.
Specialists who do this work every week, reporting in Arabic and English.